About Us
This and That
Shoe Repair Online is a Shoe Service Online Store, offering our first-rate service products and exceptional customer service to shoppers from the comfort of their own homes.We offer fast service and competitive prices.​ We’re a business made up of innovators and forward-thinkers, in the Nob Hill area of San Francisco, at 1051 Bush Street, between Leavenworth and Jones Street. If you live in our neighborhood, feel free to stop by anytime for any repair. First time customers get their first repair at 20% off the normal price, and other discounts offered when paying in advance. Customers are our greatest assets. All repairs are finished immediately and completely guaranteed.
Five star reviews on yelp
My Customers Are Awesome, Incredible and Very Outstanding
James understood that my shoes were designer and needed a suitable sole replacement. He went online with me and searched for what the original sole looked like and then found a similar style to replace them with.
The service was fast and priced right. I will only come here for any future shoe issues.
Jeff Welch
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James is amazing. Brought over five pair of boots (Saint Laurent & Jimmy Choo) for repair yesterday and he fixed all of them overnight. Every pair is in great condition, which is a lot to say coming from me who fixed over 200 pairs of shoes in the last ten years. Also there is an early bird promotion (30% off). Great value, great service and over night. What more can you ask for?!!! So excited to find James who will be my go to guy now after moving to SF.
Jen Wang
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Wow! I knew my shoes would look better but when I got home and took my shoes out of the bag they look brand spankin' new! There were scuffs on the shoes-as if I was kicking rocks- and they are all gone! James gives great service, best turnaround time within 48 hours & reasonable pricing. I will be back again for sure!
Benji Pow
shoe repair is the winner of the san francisco magazine best of the best contest
Media Buzz
CONGRATULATIONS!!
You are a winner of the "best of the best"!
Our editorial staff has diligently scoured the bay for businesses that exceed all expectations and standout within their category.
The San Francisco Magazine; A Premier Bay Area Lifestyle Magazine, with a circulation of 75,000, and a readership of 300,000. A huge achievement for my first year in business. CHEERS!
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Contact Us
Send All Shoes To Be Repaired To "SHOE REPAIR" At Our Address Below:
1051 Bush Street San Francisco, CA. 94109 USA
415 349 3841
FAQ
The Answers You Need
what are the benefits of First time walk in customers?
For a limited time, each new customer that visit our shop on Bush Street, gets their first repair at 20% off the regular price, and save 5% of their total bill to be used toward any future repairs. We also have a "Early Bird Special" of 15% off any repair for all customers who come between 7am and 10am, with advance payment.
Do you offer any type of reward program applications?
Our reward program with the "Flok" Application was canceled on April 1, 2020, but we will honor all rewards accumulated in the app until all rewards are used or accounted for.
What is your repair guarantee policy?
All of our repairs are guaranteed 100% to be completely re-done at our expense or for full store credit to be used on future repairs.
Customer Referral Program
We sponsor a dynamic customer referral program, that rewards each customer with a 30% discount on any repair when they refer three customers to our establishment, which is all tracked by the POS system.
Cash, Credit, PayPal, Apple Pay, Google Pay, and Venmo
All repairs paid for in advance in our store receives a 10% discount, plus a savings of 5% to be used toward future repairs.
Professional Craftsmanship
With over fifty years experience, we offer the very best in craftsmanship and materials.
The Best name brand materials
We only use the very best name brand materials such as Vibram, Topy, Super Tap, Jet Set, Lincoln, Goodyear, etc.
What makes us Different?
Along with our many other benefits, our daily walk in customers never need a claim check to pick up their repairs. The full name of every customer is automatically printed on the repair order.
